Select the product and variant, add it to your cart, and proceed to checkout. You’ll receive an order confirmation by email.

If the order has not shipped yet, we may be able to help. Please contact infowuffstore@gmail.com as soon as possible. Once dispatched, changes are no longer possible.

We accept major credit/debit cards and other secure payment methods. All payments are processed via encrypted gateways.

Yes. Transactions use industry-standard encryption and secure processors.

Yes. Your invoice is emailed together with the order confirmation.

Shipping is completely free.

Belgium, Canada, Denmark, France, Germany, Hong Kong SAR, Italy, Japan, New Zealand, Norway, South Korea, Spain, Sweden, United States, Switzerland.

Delivery typically takes 7–15 business days, depending on destination.

Note: processing and courier operations occur on business days.

Yes. A tracking link is emailed as soon as your order ships.

Check your tracking first. If it looks stuck, email infowuffstore@gmail.com and we’ll investigate with the carrier.

Deliveries are generally made on business days. Weekend and holiday deliveries depend on the courier service.

Yes. Returns are accepted within 30 days of delivery, provided the item is unused and in original packaging.

Once we receive and inspect the returned item, we’ll refund the original payment method. Bank or payment provider timelines may vary.

Return shipping costs are the customer’s responsibility.

Yes, subject to stock availability. Contact us to arrange an exchange.

BPA-free ABS + PC plastic. Durable and safe for everyday use with dogs.

Yes — designed for small to large breeds.

No. Hand wash only to preserve components and product longevity.

Hydration: 380 ml • Hydration Pro: 500 ml • Hydration Pro X: 250 ml (with snack compartment).

Hydration: 380 ml, lightweight and compact.
Hydration Pro: 500 ml, ideal for longer outings.
Hydration Pro X: 250 ml, premium compact design with integrated snack slot.

Yes. All materials are 100% BPA-free.

We recommend fresh water only, for hygiene and product longevity.

Add two bottles to your cart — the discount is applied automatically at checkout.

No. Only one discount code can be applied per order.

Yes, occasionally. Follow our channels or join the newsletter to stay updated.

No, you can checkout as a guest. Creating an account helps manage orders and details more easily.

Click the “Account” icon and select “Forgot password” to receive reset instructions by email.

Email us at infowuffstore@gmail.com.

We aim to respond within 24 hours on business days.

Quality, safety, and practicality. Modern design, pet-safe materials, and everyday usability — so your dog always has access to fresh water on the go.

No general warranty is provided, except for manufacturing defects.

Please contact infowuffstore@gmail.com for partnership requests.

No, we currently do not offer a loyalty or referral program.